Email spam. We all hate it. But, unfortunately, too many of us have accepted spam as a way of life.

When the leaves start to change color, we usually take a little time to clean up around the house. Nothing too strenuous. We want to make...

Happy October! The holiday season is coming upon us. We all know what that means… holiday shopping, family gatherings, and most...

US businesses accomplished two years of digital transformation in two months because of the pandemic.

Hi! Greg Baker here, and I am excited to be back on the printed page (so to speak)! Many of you were regular readers of my column in the...

A medium-sized manufacturing company with three remote sites hosts its ERP system on an aging virtual server cluster at the main location. T

Problem: An assisted living management company purchased seven new communities in two different states. These communities are scheduled...

Problem: To train new employees, the trainer for a janitorial company traveled to 5 locations across three states. Employee turnover...

No technology system is perfect, and occasionally your employees will encounter an issue that requires assistance to resolve.

Work-from-home continues to be part of the business landscape.

Cybersecurity is a critical issue faced by all organizations. A major security incident such as ransomware will cause significant disruption

Desktop issues significantly impact the productivity of an organization. Your employees can't work, which means customer service suffers....

It happened again today. I was meeting with a new client, and we were talking about their computers and their network. She was telling me...